KANA’s External-Facing eCRM Solution Enables Businesses to Meet Growing Customer Demand at Lower Costs. KANA, the leading provider of external-facing eCRM solutions, announced in June 27 that through a recent scalability and performance benchmark, its...
KANA announced preliminary results for its fiscal second quarter ended June 30, 2002. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in July 2 preliminary results for its fiscal second quarter ended June 30, 2002. For the second...
Study Points Public Sector Toward the Need for Web-Based eCRM Solutions that Produce High-Quality Interactions at Low Costs. KANA (NASDAQ: KANA) the leading provider of external-facing eCRM solutions, announced in June 25 results from a study on customer service...
Customer Communication via the Web Results in High-Quality Interactions at Low Cost. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in June 18 that a recent survey of financial service customers revealed that they demand...
Highmark, Blue Cross and Blue Shield of Minnesota, Trigon Blue Cross Blue Shield, Bristol-Myers Squibb and Other Leading Healthcare Organisations Improve Customer Care While Managing Costs in the Contact Centre. KANA (NASDAQ: KANA), the leading provider of...
