From now on Siebel Systems and Aspect Communications Corporation will be able to provide their customer sales & service representatives a greater variety of data and call control capabilities. This will be feasible due to Siebels validation of the merge between...
Witness Systems, a supplier of performance optimisation software and services, announced a deal with Volkswagen Financial Services, Ltd. in UK to provide the companys call centre in Blakelands, Milton Keynes, with its latest eQuality software. by Filipe Samora ,...
No âmbito da CeBIT 2003, que vai decorrer em Hanôver, na Alemanha, entre 12 e 19 de Março, serão apresentadas, nos standes “Exchange”, as actuais tecnologias Wireless PAN/LAN (redes pessoais/locais sem fio); Open Source e SAN (Storage Area Network). Estes...
Value Added Partnership, Successful Sales via the Contact Center, outbound activities and collaborative business will be the core themes in this years edition of CallCenterWorld, a leading event within the German speaking countries, organised by...
A HP lançou recentemente a impressora monocromática HP LaserJet 1005w. O equipamento dirige-se às pequenas empresas, respondendo às suas necessidades de fiabilidade e custos reduzidos. Segundo a HP, esta impressora dirigida, especificamente, a todos os utilizadores...
