Dia 26 de Fevereiro de 2003 CCB Centro Cultural de Belém Lisboa Sala Massua e Sala Árquico 9.00 Horas 20.00 Horas Na sequência da inauguração de dois novos Centros de Operação o Centro de Vendas e o Centro Financeiro e comemorando dois anos de...
British Airways (BA) claims to have cut its call centre costs by 95 per cent with the help of a new telephone system using technology from speech recognition company Nuance. The call centre previously operated a touch-tone telephone service, which cost BA an average...
