BT today announced it has deployed a fully managed IP Virtual Private Network (VPN) at Orwell Housing Association, one of the UK’s top 150 registered social landlords. The solution is based on BT’s IP Clear service and will provide connectivity to...
e-skills UK, the Sector Skills Council for IT, Telecoms and Contact Centres, announced that Larry Hirst, general manager, IBM UK and Ireland, is the new chairman of e-skills UK. Larry Hirst is the General Manager of IBM in the UK & Ireland. Prior to this position...
Interactive Intelligence, a developer of software for IP telephony, contact center automation, unified communications, and customer self-service, announced the details of its first EMEA user group conference, called ‘Empowering the Workforce,’ to be held...
Ventura, a UK provider of outsourced customer contact centre solutions, has implemented Initiative Softwares synTelate solution to replace its existing scripting capabilities. synTelate will work Venturas outbound customer contact system to provide rapid screen...
«Portugal ocupa o último lugar da União Europeia (UE) em matéria de aprendizagem electrónica e o 27.º entre as sessenta maiores economias do mundo». Um novo ranking da Economist Intelligence Unit (EIU) atribuiu ao nosso País uma nota de 6,33 em 10, numa tabela...
