Stratasoft, a subsidiary of I-Sector Corporation, that provides contact center solutions, has announced the general availability of StrataSIP, a soft phone which will allow agents to connect voice calls processed by the StrataDial.VC2, its flagship contact center...
The supplier of media processing, network interface, call control and signal processing products, Brooktrout Technology, has announced that CBOSS Association, an international provider of IT services for the telecommunications industry, has selected its NS700(tm) SS7...
A recent survey of 500 medium and large organizations in Western Europe undertaken by IDC suggests that although the offshore outsourcing model has captured the imagination, it has not yet managed to be translated into the wholesale transformation of the IT industry...
