A Vodafone vai abrir em Novembro um novo contact center em Braga. Com 180 postos de atendimento que permitem a criação de 360 a 400 postos de trabalho, em plena utilização, trata-se de mais uma estrutura de atendimento e apoio ao cliente localizada fora da capital. A...
The worldwide market for handheld devices experienced its seventh consecutive quarter of year-over-year decline in the third quarter of 2005. According to IDC’s Worldwide Handheld QView, device shipments decreased 16.9% year over year and fell 8.8% sequentially...
Research by independent market analyst Datamonitor reveals the number of call center agents based in Central and Eastern Europe (CEE) servicing Western businesses’ customers from the UK through to Scandinavia, Italy, Germany, Spain and others, will more than...
Alcatel announced that BT’s recently launched EVLAN service is using an Alcatel solution. BT Ethernet VLAN uses the Alcatel Virtual Private LAN Service (VPLS) solution to deliver Ethernet connectivity smoothly and securely between multi-site organizations. The...
