O Portal Centro de Contacto realiza, na manhã de 22 de Setembro, em Lisboa, um Executive Briefing dedicado à temática ‘Centros de Atendimento e Contacto nos Correios, Distribuição e Transportes’. O evento visa avaliar a importância da Qualidade do...
A Alcatel e a Polycom celebraram uma parceria estratégica para o fornecimento de soluções de colaboração convergentes. Juntando os sistemas de conferência de vídeo da Polycom com os produtos para comunicações da Alcatel, a parceria plurianual terá como objectivo...
Ericsson announces that it will make a voluntary cash offer to acquire 100% of the outstanding shares of AXXESSIT ASA, a Norwegian based advanced technology company that develops, produces and markets integrated access devices and multi-service provisioning platforms...
Vonage announced its sales and service subsidiary, Vonage America, has chosen Avaya’s SIP-based telephony and contact center solutions to quickly expand its call center capacity and productivity. According to the release note, Vonage turned to Avaya to...
COLT Telecom Group plc has announced the appointment of Richard D. Walsh as a non-executive director. Mr Walsh is a managing director of the Fidelity Broadband Group, a unit of Fidelity Investments which manages the companys capital investments in various...
