A Direct Hit e a SMRBizz realizaram em Lisboa, na Fundação Portuguesa das Comunicações, um Briefing subordinado à questão da Inteligência, Produtividade e Performance nos centros de contacto. Nesta acção, que assinala a primeira iniciativa conjunta destas...
VoiceObjects announced the appointment of Beatriz V. Infante as the companys new CEO. Infante will also take a seat on the companys board of directors. Im thrilled to be joining this exciting and high-growth company commented Infante. I believe...
Bharti Tele-Ventures, India’s provider of telecommunications services, has signed a five-year managed services agreement with Nortel to host contact center services for more than 19.7 million – and growing – subscribers to Bharti’s Airtel GSM...
IDC forecasts that worldwide IT spending will increase by 6.3% in 2006, as economic stability in the U.S., Europe, and Japan combines with continued robust growth in emerging markets. Growth will be strongest in the software market at 7%, while hardware and services...
A DirectHit e a SMRBizz escolheram o espaço da Fundação Portuguesa de Comunicações, em Lisboa, para promover no dia 31 de Março, o Briefing «Intelligence & Performance». Será a primeira acção conjunta destas entidades fruto da parceria que estabeleceram...
