Notícias – Actualidade
2153 — Call centre queues are getting longer
New research shows callers can wait for up to 30 minutes at busy periods
Call centre queues are getting longer, according to new research from Netcall. The report analysed a sample of over 2 million queued calls across seven industry sectors in the first six months of 2006. On average, callers at busy periods had to wait just over 12...
2152 — Garry McGuire to Retire as Avaya CFO
Avaya announced that Garry K. McGuire will retire as chief financial officer and senior vice president, corporate development on December 31, 2006. McGuire will continue in a senior advisory role with Avaya through March 30, 2007. The company has engaged the CFO...
2151 — Maroc Connect selects Alcatel for Euro 25 million phase one contract for fixed next-generation network
Alcatel has been selected by Maroc Connect, a Moroccan supplier of fixed and mobile telecommunications services, for the deployment of a next-generation network (NGN). The first phase of this agreement, which is worth more than 25 million euros, foresees a network...
2150 — Nokia and Orange enter software platform collaboration
Nokia announced collaboration with Orange to facilitate device customization and strengthen the role of S60 devices in Orange's device portfolio. The focus of the collaboration is to create an Orange specific software package to complement S60 software on Symbian OS...
4177 — Vodafone contesta o sim à OPA sobre a PT
A Vodafone Portugal informou em comunicado que discorda e lamenta o sentido provável da decisão da Autoridade da Concorrência de não oposição à concentração Sonae/PT, nos moldes anunciados. Segundo a operadora o projecto de decisão parece, desde logo, omitir um...