Notícias – Actualidade
4071 — Fujitsu lança solução VoIP
A Fujitsu Services anunciou que começa a comercializar, no mês de Junho, uma nova solução de Voz sobre IP orientada às empresas de média e grande dimensão. Com o lançamento do produto Managed VoIP Service a Fujitsu acredita oferecer um modo mais económico e...
4070 — Sonaecom garante 1% do capital da PT
A Sonaecom divulgou num comunicado enviado à CMVM que detém já 11.291.657 acções, representativas de uma percentagem ligeiramente superior a 1% do capital social da Portugal Telecom, na sequência da aquisição, nos últimos dias, de acções representativas do capital...
2102 — ICT for an inclusive society, Riga, Latvia, 11-13 June
Information and communication technologies, or ICTs, play a key role in all our daily lives, in our work, education, public services and in our homes. More and more new and complex services can be accessed electronically through a range of devices. Yet access, service...
2101 — The 6th International Conference on ITS Telecommunications (ITST 2006) , Chegdu, China, 21 – 23 June
The 6th International Conference on ITS Telecommunications (ITST 2006) will be held in Chengdu on 21 - 22 - 23 June, 2006. After five previous editions, the conference is taking place for the first time in China. It will bring together engineers and scientists in the...
2100 — Offshoring Contact Centers: Identifying Locations
How To Compare And Select A Site That Best Suits Your Customer Base
A Forrester Research Report
Many contact centers' directors consider offshoring to reduce customer care operational costs. When evaluating offshoring customer support centers, companies need to decide which services to offshore and where to locate them. Companies will realize the strongest...