BT has added Corizon’s UPM Platform to its ‘strategic software stack’ alongside products such as Siebel and Geneva to allow it to drive up the efficiency of its call centres and improve customer services. The release note points that the license will be used to begin...

The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.    

The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.