Wicom Communications, a Finnish provider of IP contact centre and enterprise communications software, and Fujitsu Services, announced the most extensive VoIP deployment yet in the Finnish market. When deployed in full, a total of 1,700 Fujitsu employees will have...
Verint Systems, a provider of analytic software-based solutions for enterprise business intelligence, announced that ULTRA IntelliFind, a solution for generating actionable intelligence from free-form speech, has been named a TMC Labs Innovation Award winner by...
Lithuanian IT manufacturer Alna is teaming up with the Telecom Business Support Systems (BSS) Software Products unit of Schlumberger (Germany) , a manufacturer of pre- and post-paid billing systems, to deliver customised solutions and professional services to mobile...
MAP Telecom, the voice division of Monaco Telecom, has added Voxpilots VoiceXML platform to its IVR (Interactive Voice Response) platform range in order to expand its Voice Service Provider (VSP) business to Europe and beyond, thus creating a global hosting solution...