A BMC Software, fabricante de Enterprise Management, anunciou o novo PATROL para soluções SAP. As novas soluções PATROL fazem parte da oferta da BMC Software para Gestão de Aplicações Empresariais, e visam optimizar os serviços de negócio ao gerir um ambiente completo...
Cobbetts, a UK law firm, is rolling out a WinScribe digital dictation system from SRC after a successful pilot across the firm’s Manchester and Leeds offices. The SRC/WinScribe solution, which was piloted with 28 staff in Cobbetts’ employment practice...
ScanSoft, a supplier of imaging, speech and language solutions, announced the immediate availability of ScanSoft SpeechPearl XML 1.0, a new release of its automatic speech recognition (ASR) engine. SpeechPearl XML 1.0 simplifies integrating automatic speech...
Audentify, a Autonomys spin-off, is launching software which it claims will revolutionise the contact centre by introducing real-time voice recognition to computer telephony integration equipment. Analysts have hailed the application of Autonomy’s technology in...
A InterReditus, participada da Reditus, foi escolhida pela Tranquilidade para dar suporte técnico aos cerca de 1.200 colaboradores e mais de 700 agentes e gestores da Companhia de Seguros, através do seu CallCenter Multimedia. A parceria surge no âmbito da...
