Value Added Partnership, Successful Sales via the Contact Center, outbound activities and collaborative business will be the core themes in this years edition of CallCenterWorld, a leading event within the German speaking countries, organised by...
Despite new IVR and CRM solutions aimed at raising customers satisfaction and improving measurement on preferences and lifetime value, ContactBabel, an UK analysis firm, believes that future UK contact centres will always have the cost reduction issue as their...
A MicroStrategy Ibérica realiza no próximo dia 25 um evento de apresentação da sua nova plataforma de Business Intelligence, MicroStrategy 7i. Durante o evento, que terá lugar no Hotel Sheraton, em Lisboa, a MicroStrategy dará a conhecer a clientes e parceiros as...
According to CMP, its Technology For Marketing 2003 (TFM 2003) event saw a record breaking 4,635 attendees. With the addition of the two new focus areas of Technology For Customer Service (TFCS) and Technology For Sales (TFS), the event also reinforced its position as...
Telisma, the French provider of speech technologies for telecommunications announced the opening of a sales office in Munich as one more step in its strategy of European expansion. Telisma’s Munich base will enable the company to support the major German...
