Infogenie, one of Europe’s largest suppliers of information services, has bought communications technology from C3 to extend its range of virtual contact centre services. This brings its total investment in C3 virtual contact centre systems to over 120 lines....
Loquendo technology has been chosen to power the automatic contact centre of the recently inaugurated Museum of Contemporary Art of Trento and Rovereto in northern Italy. With Loquendo’s application, customers are interacting with virtual contact centre in...
Automated call centres, CTI & ERP solutions, self-updatable dictionaries and intelligent data specs will be some European products at exhibit in CeBIT 2003, organised by Deutsche Messe AG in Hannover, Germany from 12 19 Mar. The organisation foresees an...
A PT Contact tem vindo a remodelar as suas instalações, com vista a aumentar substancialmente a capacidade dos centros de atendimento de que é proprietária. Finda esta 1ª fase do projecto, a empresa contará com cerca de 250 novas posições de atendimento, como...
A Multicert, a actuar na área de certificação digital, lançou o primeiro serviço de time-stamping digital (DTS) a nível nacional. O serviço permite colocar “selos digitais de tempo” (time-stamps) que associam a data e a hora legal portuguesa a um...
