France Telecom announced the signature of an agreement with a group of minority shareholders in Orange Romania to acquire their shares for a total cash consideration of US$ 523 million corresponding to a 2004 EBITDA multiple of 4.8. Following the transaction, France...
According to a study from IDC, voice over broadband (VoBB) voice traffic carried across a broadband link, either in IP packets (VoIP) or non-IP technology using formats such as voice over DSL took off in Western Europe in 2004. Two million new connections took the...
A Páginas Amarelas relançou este mês o serviço de mensagens escritas SMS 4090. Grátis até ao final de Abril, esta nova forma de acesso às informações das Páginas Amarelas e Brancas nacionais permite uma pesquisa rápida em qualquer local e a qualquer hora. Com o SMS...
South Lakeland District Council reports that a new Customer Relationship Management (CRM) initiative has contributed to a 60% rise in customer satisfaction levels in the nine months to March 2005. A new customer contact centre, set up in June 2004, and based on...
