The second International Conference on Offshore Customer Management, will be held in South Africa, on the 1-3 November. It is addressed for senior customer service and business strategy decision makers. Europe Contact Center endorses this event as media...
Denmark appears as the top ranking nation in IDCs Information Society Index (ISI), a study that combines 15 variables in four infrastructure pillars to calculate and rank 53 nations ability to access and utilize information and information technology. For...
The sixth European e-Business Support Network (eBSN) workshop, will be held in Rome on 19 November 2004, with focus on helping SMEs to identify these tools and services and making them more widely available. The eBSN workshop will present successful SME support...
Aspect Communications has announced the UK availability of Aspect Uniphi Suite. Aspect Uniphi Suite is presented has an advanced contact centre operating environment that combines communication routing, data integration, advanced speech, reporting and analytics...
NextiraOne has been selected by Emirates to provide managed services for its communications systems across Europe, centred on voice and data networks and applications connecting sites across the continent. Emirates is the worlds fastest growing airline and...
