1879 — Globecomm Systems and Agility Recovery Solutions Provide Business Continuity Services Supporting Recovery Efforts Resulting from Hurricane Katrina
Globecomm Systems Inc.announced that the Company has provided satellite connectivity and call center restoral services to Agility Recovery Solutions to support recovery efforts resulting from Hurricane Katrina in the Gulf region. Within 48 hours, Globecomm and...
1878 — Telecom and Alcatel build platform for Next Generation Voice
Telecom and Alcatel have agreed on a project to build the IP Voice platform for Telecom's Next Generation Network.The project is the result of more than five years of planning and development, and is the next evolution of the Next Generation Network programme. ...
1877 — “IP Channel Strategies” : a report by Datamonitor
Enterprise migration to voice over Internet protocol (VoIP) could see Europe's enterprise telephony market become a $4.4bn business in 2008, according to a new report by independent market analyst, Datamonitor. As such, the convergence of voice and data...
1876 — Social Priorities Make Cell Phones a Necessity for Back-to-School Teens, Says IDC
Parents should not be surprised if cell phones top their teenagers' back-to-school shopping lists this year, advises IDC. A recent IDC and SMS.ac survey of nearly 8,000 U.S. teens, ages 13 to 18 who use mobile phones, suggests that many in this age group perceive a...
1875 — Alterian expands into Germany and Denmark
Alterian announced it has established two new partnerships in Europe, with MDS Nordic and Loyalty Works GmbH, continuing its expansion into the region. This brings the total number of partners in mainland Europe to 11, resulting in almost 30 end-user installations...
1874 — Talisma Opens Offices in Australia and New Zealand
Talisma has launched Talisma Australia Pty Ltd to increase its regional customer base and accelerate revenue growth. According to Talisma, the new location will provide localised sales, marketing, and service support to Australia and New Zealand customers from...
1873 — Andreas Bernhardt reinforces board team at Siemens Communications Group
Andreas Bernhardt will join the Group Executive Management of the Communications Group of Siemens AG effective October 1, 2005. Bernhardt was previously CEO of Alcatel SEL AG in Germany. Bernhardt, who holds a Diplom-Ingenieur degree with a specialty in...
1872 — Nokia provides Push-to-Talk service to mobilkom austria
Nokia and Austrian mobile operator mobilkom austria have signed an agreement for the delivery of a Push-to-Talk over Cellular (PoC) network solution. The deal includes the provision of PoC services, with Nokia to operate the PoC platform. With push to talk,...
1871 — Ericsson launches stand-alone MX-ONE IP communications platform
Ericsson has launched a stand-alone version of its MX-ONE IP communications platform - a full-featured IP-PBX system for enterprises mobilizing their IT and communications infrastructure or deploying a converged voice and data network from day one. Urban...
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1865 — Barbara Dalibard appointed new President and CEO of Equant
Equant announced the appointment of Barbara Dalibard as its new President and CEO, replacing Charles Dehelly. Barbara Dalibard remains France Telecom Group Executive VP in charge of the Enterprise Communication Services Division. Barbara Dalibard commented: 'I...
1864 — Concerto Software and Aspect Communications announce combined company to be named Aspect Software
Concerto Software and Aspect Communications announced that upon closing of their intended merger the combined company will be named Aspect Software. With this merger, Aspect known for its quality products, stability, and innovation allowing customer service...
1863 — Yankee Group Survey Reveals that Data Services Will Drive the Mobile Market in Europe
Yankee Group's 2005 European Mobile User Survey shows that price has established itself as the number-one criteria for selecting a mobile service provider. 'Cost and coverage are the driving force for the European consumer now,' said Matt Hatton, Yankee...
1862 — Focus: Customer by Lior Arussy
Decisions at The Moment of Truth
I recently attended a Formula 1 car race in Europe. Being close to the pit and having a special access pass allowed me to view all the activities surrounding the cars and the way they were managed. Although I have seen car races on TV before, the actual experience was...
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1854 — beCogent appoints Charles Breslin as Managing Director
beCogent, one of the UKs leading providers of outsourced contact centre services, has appointed senior industry professional Charles Breslin as its Managing Director. He joins the company from Churchill Insurance and will be responsible for leading beCogents next...
