Conteúdos em Inglês

Ericsson has signed a frame agreement with Chinese operator Guangxi Mobile Communications Company Limited (Guangxi Mobile) for the Phase 10 GSM Expansion in 2005. The total value of the agreement is estimated to be USD 62 million.   Nanjing Ericsson Panda...

Mobitel, the national mobile telecommunications operator in Slovenia has selected Alcatel's Video Browser solution for its 3G network.   The Alcatel Video Browser hopes to open the door to a wide range of opportunities for Mobitel, allowing 3G...

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Ericsson has announced the acquisition of the Swedish company Teleca OSS, specialized in systems integration in the area of telecom management. With this acquisition Ericsson hopes to reinforce the focus on its services business.   Commenting on this...

In my recent trips around the world I am coming across different slogans produced by ad agencies all claming total commitment to the customers. “Taking you more personally” declares Qatar Airways. “Emotionally yours” is the promise of the Indian Airlines, Sahara....

Presence Technology, the Spanish company specialized in optimizing Contact Center performance, has launched its new module Presence Custom Reports.   Francisco Segovia, Technical Director of Presence Technology explained that “the development of this reporting...

In my recent trips around the world I am coming across different slogans produced by ad agencies all claming total commitment to the customers. “Taking you more personally” declares Qatar Airways. “Emotionally yours” is the promise of the Indian Airlines, Sahara....

Alcatel has signed a contract with RascomStar-QAF, the pan-African satellite service operator, to develop and produce the ground segment for its optimized rural telephony network.   According to the release note, this network slated for service entry at the end...

Ericsson and Sun are extending their business relationship to develop an integrated, multitasking Java technology-based solution.   The implementation is based on Sun's Connected Limited Device Configuration (CLDC) HotSpot Implementation and is integrated and...

Aspect Communications Corporation announced the latest release of its contact center operating environment - Aspect Uniphi Suite.   The company stated that Version 6.1 simplifies application development, system administration and management, while doubling the...

Verint Systems announced that it has extended its partnership with British Telecommunications. This expanded relationship enables BT to offer Verint's contact center actionable intelligence solutions to its entire customer base across the UK, Europe and the Americas....

The General Shareholders’ Meeting of Cesky Telecom approved several changes in its Supervisory Board. Following the meeting, the Supervisory Board itself appointed Julio Linares as its new chairman. Jaime Smith was also appointed CEO of Cesky Telecom and chairman of...

Telia is eliminating the minute rate for fixed and mobile telephony in Sweden on a 24-hour basis. The new customer offering, called 'Telia Alltid Total' in Swedish ('Telia Always Total'), is valid for phone calls made from fixed home phones to all fixed line phones in...

TDC announced it is now ready to launch a 100-day programme for integration of TDC Internordia and Dotcom Solutions AB, as the Swedish competition authorities and Dotcom's majority shareholders last week approved TDC’s acquisition of Dotcom which is now in place....

Notícias - Press-Releases    

KPN announced it has reached an agreement in principle to acquire Telfort, the Dutch mobile operator, with 2.4 million subscribers, for a total consideration of EUR 980 million on a debt and cash free basis.   Depending on specific performance criteria this...

Ericsson announces that it will make a voluntary cash offer to acquire 100% of the outstanding shares of AXXESSIT ASA, a Norwegian based advanced technology company that develops, produces and markets integrated access devices and multi-service provisioning platforms...

Vonage announced its sales and service subsidiary, Vonage America, has chosen Avaya's SIP-based telephony and contact center solutions to quickly expand its call center capacity and productivity.   According to the release note, Vonage turned to Avaya to expand...

COLT Telecom Group plc has announced the appointment of Richard D. Walsh as a non-executive director.   Mr Walsh is a managing director of the Fidelity Broadband Group, a unit of Fidelity Investments which manages the company’s capital investments in various...

Yorkshire Bank and Clydesdale Bank,which are owned by National Australia Group, (NAG), are introducing new Web-based marketing technology to help manage an increasing volume of marketing campaigns more efficiently. The Enterprise Marketing Management software from...

Genesys Telecommunications Laboratories announced that its Genesys Enterprise Routing solution has helped Telewest Broadband achieve a significant increase in customer satisfaction rates for interactions with its UK contact centres.   Telewest Broadband, the...