Conteúdos em Inglês

Yankee Group has disclosed the results of its 2006 European Mobile Multimedia Survey which indicate that user demand for mobile TV is modest and that user interest in full-track music downloads remains low.   This comprehensive examination of European mobile...

Information and communication technologies, or ICTs, play a key role in all our daily lives, in our work, education, public services and in our homes. More and more new and complex services can be accessed electronically through a range of devices. Yet access, service...

The 6th International Conference on ITS Telecommunications (ITST 2006) will be held in Chengdu on 21 - 22 - 23 June, 2006. After five previous editions, the conference is taking place for the first time in China. It will bring together engineers and scientists in the...

Many contact centers' directors consider offshoring to reduce customer care operational costs. When evaluating offshoring customer support centers, companies need to decide which services to offshore and where to locate them. Companies will realize the strongest...

The UK supplier of communications services to the public and private sectors, ntl:Telewest Business, launched a new IP Multimedia service based on Nortel technology. The new service integrates the benefits of video and voice calls, voicemail, e-mail and presence-based...

Vodafone Group Plc announced that, upon the conclusion of its Annual General Meeting on 25 July 2006, John Buchanan will become Deputy Chairman of the Board of Directors and the Company's Senior Independent Director, in succession to Paul Hazen who has decided to...

The Balkans region is undergoing a makeover and attracting foreign investment from Western European operators hoping for a telecom gold rush among a poor but literate population eager for better communications.  Read Camille Mendler, Yankee Group's research...

Telefónica reported a 45,4% rise in revenues, in the the first three months of 2006, to 12,036.4 million euros, supported by the general growth in every business lines. In that quarter the Company’s net income exceeded 1,270 million euros, increasing by 39.6% in...

Jacada has appointed Paul O'Callaghan for the position of President, to head its North American, Latin American and European operations.   With more than 20 years of executive experience in the international software, Internet, and network infrastructure...

About 500 call centre jobs are being created in Glasgow by the company RHL. The Scottish Executive is offering a £1.8m grant to RHL to help support the project.   RHL is owned by entrepreneur and Rangers FC honorary chairman David Murray with an annual turnover...

Jochen Eickholt assumed the post of CEO at Siemens Home and Office Communication Devices GmbH & Co.KG. Previously, Eickholt headed up Supply Chain Management at Siemens Cordless Products and moved to BenQ Mobile in 2005, where he was Member of the Management Board...

Linksys announced the immediate availability of its WIP300 and WIP330 Wireless-G IP Phones.   The WIP300 and WIP330 are the first in a line of Wireless IP telephony products from Linksys that promise to enable users to make low-cost Voice over IP calls through...

Intervoice announced a solution that allows Value-Added Mobile Virtual Network Operators (MVNOs) to more rapidly and affordably create new services for subscribers. Intervoice’s Media Exchange platform allows these new Value-Added MVNOs to use internal developers and...

I would like to congratulate all the customers of Northwest Airlines who loudly raised their voices. The airline announced cancellation of their plan to charge a premium price of $15 for exit row seats. The short lived plan apparently received such loud objections...

The Finnish paper company UPM-Kymmene Oyj has commissioned Siemens Business Services to provide shared IT-infrastructure services and user support for all UPM’s 30.000 employees. The multinational outsourcing contract is valid for five years.   UPM's main...

Approximately 50% of the network equipment provider (NEP) community will adopt advanced telecommunications computer architecture (ATCA) in parts of their product line by 2007, according to a recent IDC survey. Additionally, IDC anticipates more than 900% growth in...

Cisco Systems will provide the core network infrastructure for Combined Endeavor 2006, a two-week operation designed to test and document the interoperability of vital communication systems for multinational forces deployed in humanitarian, peacekeeping and disaster...

2nd Call Center and Customer Care Conference & Expo  is the main Romania's event in the field of customer care. The Conference to be taking place in Bucharest until May 24th, is an opportunity to interact with leading thinkers in the field...

NICE Systems reported first quarter 2006 revenue of $87.9 million, representing a 33% increase from $66.1 million in the first quarter of 2005.   Pro-forma net income was $10.8 million, up 80.9% from $6.0 million in the first quarter of 2005. Commenting on the...

Alcatel announced that it has been awarded a Euro 53 million contract by the Spanish Ministry of Transport through ADIF, the Railways Infrastructure Administration office. The contract involves project design, execution and maintenance of the signaling systems, train...

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Verint Systems announced the extension of its Nextiva solution with intelligent, professional IP cameras that bring integrated analytics to the network edge. The Nextiva Intelligent IP cameras build on Verint’s deep experience in IP networked video and embedded...

Slovak Telekom has selected Alcatel as the supplier for its upcoming Internet protocol television (IPTV) deployment, based on the combination of Alcatel's services integration solution and the Microsoft TV IPTV Edition software platform.   The project will...

Eurotel Praha, an affiliate of Telefónica and O2, has launched the first High Speed Downlink Packet Access (HSDPA) network in the Czech Republic. The solution, provided by Nokia, allows Eurotel to operate its network more cost-efficiently and offer faster mobile data...