931 — A1 SMS Ticket a success, says mobilkom Austria
In the fall of 2002 mobilkom austria, Telekom Austria's mobile subsidiary launched together with Austria Ticket and the m-commerce service provider Connovation the A1 SMS TICKET. With a name recognition factor of 67 percent in the target audience of 14 to 49...
930 — Klaus Kleinfeld elected to Siemens corporate executive committee
Siemens Supervisory Board and its relevant committees appointed Klaus Kleinfeld a full member of the managing board of Siemens and endorsed his election to the companys corporate executive committee. Effective January 1, 2004, Kleinfeld will assume special...
929 — A1 SMS Ticket a success, says mobilkom Austria
In the fall of 2002 mobilkom austria, Telekom Austria's mobile subsidiary launched together with Austria Ticket and the m-commerce service provider Connovation the A1 SMS TICKET. With a name recognition factor of 67 percent in the target audience of 14 to 49...
928 — A1 SMS Ticket a success, says mobilkom Austria
In the fall of 2002 mobilkom austria, Telekom Austria's mobile subsidiary launched together with Austria Ticket and the m-commerce service provider Connovation the A1 SMS TICKET. With a name recognition factor of 67 percent in the target audience of 14 to 49...
927 — A1 SMS Ticket a success, says mobilkom Austria
In the fall of 2002 mobilkom austria, Telekom Austria's mobile subsidiary launched together with Austria Ticket and the m-commerce service provider Connovation the A1 SMS TICKET. With a name recognition factor of 67 percent in the target audience of 14 to 49...
926 — A1 SMS Ticket a success, says mobilkom Austria
In the fall of 2002 mobilkom austria, Telekom Austria's mobile subsidiary launched together with Austria Ticket and the m-commerce service provider Connovation the A1 SMS TICKET. With a name recognition factor of 67 percent in the target audience of 14 to 49...
925 — Clinitrac engages Dendrite`s clinical support centre services
Dendrite International announced that Clinitrac, a Stockholm, Sweden-based developer of one of the world's first wireless patient diaries, has selected Dendrite Clinical to provide end-user and trial site telephone support for a year-long, multi-country clinical study...
924 — Europe pay expected to outpace inflation by 1 to 2.8 percentage points in 2004, says Mercer
Average pay in the European Union is predicted to increase by 1 to 2.8 percentage points above inflation. The highest pay increase in 2004 is expected to be in Greece, at 5 per cent. However, inflation here is likely to be relatively high too, at 3.5 per cent....
923 — Telewest broadband chooses Syntellect`s VistaPayment
Telewest Broadband has selected Syntellect's VistaPayment voice-enabled credit card payment system. The system has been deployed and went live on October 16, 2003. Telewest Broadband operates a telecommunications, internet and cable television service across many...
922 — 4th Annual European Contact Centre Exchange, 1-2 March 2004, Amsterdam, The Netherlands
The 4th Annual European Contact Centre exchange is the only pan-European meeting for senior contact centre professionals looking to provide value-added services to their customer base. This is an invitation-only meeting which aims at giving an insight into how...
921 — Speech Technology is Ready For Prime Time! The analysis of Donna Fluss, Principal, DMG Consulting
Congratulations speech market youve finally made it to prime time. It took 20-plus years, millions of euros in investments and many false starts, but there is no longer a question about the viability or need for speech-enabled solutions. But you dont have to take...
920 — Voice/Data convergence a reality in European WANs, says IDC
After years of much hype but little action, more European enterprises are now deploying voice over IP (VoIP) in their corporate networks, or planning to do so in the near future. In IDC's European WAN Manager Survey, 2003, a survey of 625 companies in 10 European...
919 — Customer insight cant be outsourced, surveyed companies state
Independent MORI research commissioned by Detica, an IT consultancy, has revealed an overwhelming rejection of the idea that customer insight the management and exploitation of customer data is a business capability that can be outsourced in the same way as the...
918 — HP and FINEOS partner to provide claims solutions
HP and FINEOS Corporation announced an agreement for HP to market, sell and implement FINEOS Claims solutions to customers in Central Europe. These solutions focus on significantly reducing the processing time spent on insurance claims, which is currently estimated to...
917 — Irish Contact Centre, 13 November 2003, Dublin
The call centre industry has grown massively in the last 10 years and Ireland is now recognised as being one of the leaders of this growth with an increasing number of pan-European and global contact centres from a wide range of business sectors. Now in its 8th...
916 — Telephone tag costs 32.2bn a year, says Siemens
A new survey has confirmed what many bosses have suspected for years - office workers are wasting their time. Indeed, the cost to British business of staff playing 'telephone tag' is estimated to be almost 3bn a month. The on-line survey of 30,000 computer based...
915 — PeopleSoft faces challenges after JD Edwards takeover, says Gartner
Being JD Edwards acquisition touted a success, PeopleSofts third quarter results announced in late October showed that, excluding the impact of purchase accounting from the company's acquisition of JD Edwards, it posted a profit of only $0.17 per share, six cents...
914 — Amena signs managed services agreement with Newtelco Services
Amena, the wireless communications company of Auna Group in Spain, has awarded Newtelco Services, owned by Ericsson (75 per cent) and Soluziona (25 per cent), a six-year contract for the outsourcing of the field services of its mobile network. Under the agreement,...
913 — CosmoCom adds 1Tel as distributor in Eastern Europe
CosmoCom signed an agreement with Prague-based 1Tel for the distribution of its products in the Czech Republic and other countries in Eastern Europe. Under the agreement, 1Tel will sell and provide systems integration services for CosmoCall Universe for premise-based...
912 — UK ICT industry gathering momentum again, says e-skills UK
ICT labour market data collected from UK Government and private sources, including ICT share/market changes, company liquidations, employment effects and IT spending, makes e-skills UK believe this industry is returning to the black again. These conclusions mirror the...
911 — Tahoe team joins Nokia Networks` core business
Arthur Lin, a recognised expert in the IP networking industry together with his team from Tahoe Networks, joins Nokia business to contribute to Nokia's Intelligent Edge strategy and to add to the company's strong IP competencies. Arthur Lin brings to Nokia over 18...
910 — Microsoft launches voice control for mobiles
Microsoft has began selling new voice recognition and control software to allow mobile phone and handheld computer users to control most functions of their phones without fiddling with tiny controls. Microsoft Voice Command will be sold as 35 add-on for the Windows...
909 — Spam and instant messaging usage a threat to email, says IDC
The future of email as the dominant form of electronic communication and collaboration is becoming less certain due to rising spam and instant messaging usage, according to a new study from IDC. With more than 500 million business email users worldwide this year and...
908 — Ericsson wins contract with Satel for Ethernet DSL deployment
Ericsson and Satel Company Group announce the signing of an agreement to supply Russia's first Ethernet DSL Access network. Ericsson's Ethernet DSL Access solution will provide broadband internet access for SATEL's wireline operator network «Infoline», in the Moscow...
907 — SAP expands offerings for Sarbanes-Oxley compliance
SAP today announced its newest solutions to help companies align their business processes and IT systems for corporate governance compliance with the U.S. Sarbanes-Oxley Act (SOA). Building on the inherent control principles and existing capabilities for SOA...
