Conteúdos em Inglês

Fast Search & Transfer, a provider of enterprise search and alerting technologies, and the University of Bielefeld agreed to collaborate in further promoting the development and implementation of search technology for the benefit of the online academic information...

How does John Ruskin, writing some 150 years ago, bring guidance for our future as researchers? His writings ‘The Stones of Venice’ and ‘The Nature of Gothic’ provide commentary, criticism and research that can be seen to be based on the fusion of social context...

This book is written for the satellite professional who wants to learn about the design of the Internet and the TCP/IP protocols. In particular, this book focuses on the background needed to understand and overcome the performance limitations of TCP/IP when running...

Siemens and Ericsson have signed an agreement with Panafon Greek Telecommunications Company (Vodafone Greece) for UMTS deployment. Siemens mobile will equip the Greek subsidiary of the Vodafone Group with UMTS radio access technology while Ericsson will deploy 3G core...

From the 11-13th November 2003 the NEC Birmingham, will host a gathering of high-tech service, support and customer management solutions that is Service Management Europe 2003. This event will address issues like vehicle tracking, sales force automation and scheduling...

“From Recruitment to Retention. Getting your People Strategy Right”, “Customer Service. Are you Meeting your Customers 'Expectations?”, “Technology. Are you Maximising the Opportunities?” and “Internal Management Systems. Putting the Processes in Place” will be some...

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RETELL, a UK phoneset maker, has just launched RETELL 175 SET, the first device able to record conversations into removable media for archiving purposes. This executive feature phone will record calls directly to the flash memory and automatically burn them onto a CD...

DataDistilleries announces that Saga has selected DataDistilleries' software to help grow its business over the next few years. Saga is the UK's best known specialist in providing holidays and financial services products for people aged 50 and over. The software will...

Telekom Austria today announced the commercial rollout of its new 'MultimediaStations'. The company will put in place approximately 500 multimedia pay phones with broadband Internet by the end of the year and is planning to roll-out a total of 1,300 units by 2006. The...

Royal Mail (RM) reported today that it has “dramatically reduced” call handling costs for its Track & Trace (T&T) letter and packet tracking service by investing in an Aspect speech portal embedded with Nuance ASR technology. The speech portal currently...

Wide discrepancies continue across the EU in paid holiday entitlements. Research by Mercer Human Resource Consulting has shown that the average leave and public holiday entitlements across all EU states is 34 days. The UK and Netherlands provide just 28 days off while...

Avaya unveiled a new channel programme to extend the reach and breadth of the Avaya Global Services portfolio in the EMEA region. The new channel programme will maintain and develop Avaya Global Services direct relationships with designated accounts but aims also at...

Comverse announced the availability of Comverse Media Server 3.0, a modular, standards-based VoiceXML gateway for delivering voice-controlled and DTMF-driven services in carrier networks. The Comverse Media Server 3.0 fully supports VoiceXML 2.0 applications. VoiceXML...

Profit-swooping CRM maker Siebel Systems has announced the appointment of C. Scott Hartz to its board of directors for the company's audit committee. In addition to his board appointment with Siebel Systems, Mr. Hartz serves on The Wharton School's Graduate Executive...

The Finnish unified messaging solutions provider Tecnomen has been selected by Siemens Mobile Switzerland to deliver a Voice Mail System (VMS) to the Swiss national railway company, Schweizerische Bundesbahn (SBB), for its GSM-Railway (GSM-R) mobile network. The VMS...

Nokia has signed an agreement to supply Sunrise's WCDMA 3G core network in Switzerland. Deliveries have already commenced with Nokia providing the 3G core network equipment for the smooth roll-out and introduction of Sunrise's nationwide WCDMA network. The network is...

Anyone who has struggled to find a black cab in London is now able to locate the nearest taxi and book it, due to an automatic text/voice booking system, implemented by eTX UK in partnership with Voxpilot, a pan-European VoiceXML company. London's new Taxi Point...

According to Q1 2003 sales results from European analyst Canalys, Alcatel leads in sales of PBXs and IP-PBXs in the EMEA region. Data from Canalys also indicated that Alcatel’s shipments for the region have grown 6 per cent over the same quarter last year and that...

According to new research from IDC, spending on metro Ethernet services in Western Europe will reach 2,200 million in 2007. In this new study, IDC sizes the metro Ethernet market in Europe in two categories: those services used for broadband access for both businesses...

Verint Systems provider of enterprise business intelligence for contact centres, announced that it has signed a reseller arrangement with Dublin-based IT Solutions. Under the arrangement, IT Solutions will become a distributor for Verint's ULTRA Intelligent Recording...

Next year’s edition of CeBIT will focus on public sector administration. The show organiser, Deutsche Messe AG, has created a separate display category (“Public Sector Parc”) for this target audience. Subtitled “European ICT Solutions for Business and Government” and...

Changing the traditional approach of CRM into Citizen Relationship Management, of e-Government into “GoVoicement”, while integrating data, information, knowledge, media, and services for the citizen. Conceived as a paradigm of communication with the citizen, the main...

In the effort to maintain a global market presence, companies face some tough challenges – such as cost effective management of multilingual and translingual processes. According to a survey by the VDI/VDE Center for Information Technology (Germany), the main...

With a decrease of 10 and 17 per cent respectively in the number of exhibitors and visitors, the escalation of Iraqi conflict and the global economical deceleration definitely took their toll at CeBIT 2003, an international gauge for ICT industry’s vitality. The...