Conteúdos em Inglês

Witness Systems announced that Scottish Widows has installed its compliance recording solution. The company has deployed the recording system in its Chatham contact center to capture 100 percent of customer queries and payments on insurance policies.   The...

The Community of General Local Health Funds (AOK) in Germany will in future be relying on BT voice services. BT Germany has won the contract to connect all 1600 AOK sites in Germany, with a total of 60,000 staff, to its voice network. BT will also operate several...

Fujian Mobile Communications of China has chosen Nokia's Push to Talk over Cellular (PoC) platform to provide a new, instant communication service to enterprises in Fujian province, and plans to later expand the service to consumers.   In addition to the PoC...

In this new role Matthew Kirk will lead Vodafone Group's public policy activities and represent the Company with Governments and key political institutions around the world. He is currently the British Ambassador to the Republic of Finland, a role he took up in August...

Banco de Imagens - Daily Picture Banco de Imagens-Geral Banco de Imagens-Quem é Quem    

Hartsfield-Jackson Atlanta International Airport turned to Cisco Systems for help in building one of the most extensive communications infrastructure upgrades ever undertaken by an airport.   Owned by the city of Atlanta, Hartsfield-Jackson has won numerous...

Verint Systems Inc., a provider of analytic software-based solutions for communications interception, networked video security and business intelligence, announced that it has completed the acquisition of the networked video security business of MultiVision...

Aspect Software Inc., announced the general availability of Aspect EnsemblePro 6.0. This latest release from Aspect Software's Unified Product Line includes hosted services capabilities, enterprise quality monitoring, increased security functionality and expanded...

Charles Matthews has been appointed Chief Compliance Officer of Alcatel. In this newly created position, Mr. Matthews will oversee regulatory compliance according to international laws and standards corporate governance and business practices worldwide for the Group....

Mitel, the provider of IP communications networks, applications and solutions for large and small businesses, announced the appointment of seasoned executives to spearhead the company's continued growth. Doug Michaelides has been named global vice president of...

AT&T Inc. announced that it has won a three-year, $1.8 million contract from The Parksite Group, an employee-owned building-material distributor, to provide data and voice networking and hosting services.   AT&T is providing an Internet Protocol Virtual...

Nortel has enhanced its ability to deliver end-to-end converged enterprise networks with the agreement to acquire Tasman Networks, an established networking company that provides a portfolio of secure, high-performance enterprise routers. Under the terms of the...

'By becoming a customer centric organization we will be more profitable'. 'We must focus on the customers'. 'The customer is the reason we are all here'. 'We must remember who pays the bills'. 'We need to strive to delight customers, not just to satisfy them'. 'The...

Network-based IP VPN (Virtual Private Network) services are one of the important growth areas in business networking services, and will spur network-based IP VPN equipment worldwide sales revenues to grow strongly from $347 million in 2004 to $658 million in 2009,...

Fleet operators are seeking to increase real-time control of their fleets and enhance the value-added capabilities of their drivers and field service workers to meet customer expectations and create a profitable, thriving business, says Aberdeen Group.   Mobility...

Garlands Call Centres announced that, during 2005, over 300 employees at its Hartlepool contact centre received Long Service Awards for three or more year’s service with the company – a figure which includes 177 people who received Awards for five or more years’...

Next February, the city of Lisbon will welcome the IPVoice Meeting 2006. This event, to be held at the Centro Cultural de Belém, will bring enterprise voice decision-makers together with the industry’s leading innovators, vendors and consultants to focus on the issues...

Alcatel and Tekelec agreed on a three-year extension of their preferred OEM agreement, thus allowing Alcatel to continue to deploy the Tekelec 8000 Media Gateway as a part of Alcatel’s Mobile Next Generation Network (NGN) solution.   The Tekelec 8000 is described...

From 2nd January 2006, all residential customers who have chosen France Telecom for their telephone calls will be automatically entitled to a further price cut for calls from their fixed line to French mobiles (including overseas départements). France Telecom's...

BT announced that it has concluded negotiations and signed contracts with four suppliers for its radical next generation network transformation programme – the 21st Century Network. Contracts have been signed with Ciena, Huawei, Lucent and Siemens. BT says it expects...

Telesur has selected Ericsson to provide and deploy an IP Next-Generation Network solution in alliance with Cisco Systems. By deploying this new infrastructure, Telesur will be able to deliver such value-added IP Ethernet services as conference calling, presence,...

Hutchison 3G Austria has selected Nokia to supply its mobile softswitch solution for optimizing Hutchison 3G Austria's mobile network. The 3GPP Release 4 architecture of the Nokia MSC Server System will allow Hutchison 3G Austria to gain significant cost savings in...

China's West-East Gas Pipeline Project (WEPP) has selected an IP-based converged networking solution from Nortel to power high quality voice and multimedia communications, both wired and wireless, along its 4,200-kilometer route.   Operated by PetroChina Company...

An increasing number of enterprises among all vertical markets have adopted and deployed VoIP across their platforms to achieve different goals, such as cost reduction, improved efficiencies and expanded call features. Yankee Group projects the US retail business VoIP...