A Entidade Reguladora dos Serviços Energéticos e a Unidade de Missão Inovação e Conhecimento organizam, no dia 13 de Janeiro, uma conferência subordinada ao tema Inovação no Sector Eléctrico – Benefícios para os Consumidores e para as Empresas”. O evento...
A new approach of community sharing in the call centre industry could improve their occupational health record and benefit UK industry overall, says the Health and Safety Executive (HSE). The report, Psychosocial Risk Factors in Call Centres: An Evaluation of Work...
Predictive Text Analytics nos acerca al cliente y predice su comportamiento futuro SPSS, compañía líder en análisis predictivo, ha lanzado Predictive Text Analytics, una solución enfocada a descifrar el customer intelligence contenido en datos de texto no...
El próximo jueves 15 de enero, la operadora francesa de telefonía fija Cegetel, comienza la comercialización de líneas ADSL de acceso a Internet en Francia, aunque reservada para sus clientes, con el objetivo de convencer al quince por ciento de ellos en el plazo de...
Every once in a while a new idea or concept comes along that has the potential to change the way we conduct business. Business performance management was conceived to align corporate objectives with the tactical and strategic goals of all operating areas including...
