The mobile communications provider, Si.mobil, has named Zoran Thaler for the position of CEO. Thaler, who has extensive experience in telecommunications, especially in consultancy and international relations will replace Bojan Dremelj, who will stay on as a member of...
23, 24 y 25 de Noviembre de 2004 en el Hotel Meliá Avenida América en Madrid Hace 5 años se realizó el primer salón Call Center y desde entonces se ha revelado como uno de los eventos más importantes para los profesionales del sector en la península ibérica....
Verint Systems bas launched a new enterprise quality workshop, to be delivered in partnership with the service transformation firm, TARP. The workshop, entitled Actionable Intelligence for a Smarter Workforce, is said to be designed to help customers more effectively...
El contrato con el Servicio de Administración Tributaria de México asciende a 50 millones de dólares El pasado 29 de julio, el Servicio de Administración Tributaria de Méjico (SAT) y Peoplesoft, Inc. firmaron un acuerdo valorado en más de 50 millones de...
Teleperformance USA has announced it has acquired an 80% interest in VOICE FX, LLC, which provides hosted interactive voice response services, supported by advanced speech recognition and text to speech technologies. The Company will be branded Teleperformance...
