Versia es una tecnología española desarrollada por Multiasistencia Gestión y Ayuda(MGA) gracias a su experiencia en contact center y en servicios de asistencia telefónica, que garantiza los mismos niveles de seguridad de los que actualmente se disponen al acceder a...
Technology for Marketing 2005 is an event dedicated to helping marketing, customer service and sales professionals implement technology solutions to optimise their marketing strategies and campaigns. It will be held at the London Olympia, on 8-9 February. TFM...
Convergys Corporation has announced its first customer care agreement with an Australian-based company. The four-year outsourced services contract is with Optus, a Australian integrated communications provider. Convergys is to supplement Optus domestic contact...
The provider of IT support and service management solutions, Hornbill, has announced that its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates, are now available with out-of-the-box integration with Altiris...
Equant has announced that P&O Nedlloyd has extended the nine-year partnership with Equant in a bid to reduce its communication infrastructure costs by up to 11 percent per year. Under the terms of the $35 million agreement, Equant will continue to provide...
