Arion People Phone Care (Arion PPC) ha optado por contratar una fórmula comercial innovadora que le permite pagar por uso según las necesidades específicas que su Contact Center tenga en cada momento. Y lo ha logrado instalando las soluciones CTI de Presence...
El presidente de Telefónica, César Alierta, ha pedido al Gobierno que promueva una especie de apagón analógico en la Administración para dar un impulso al desarrollo de la sociedad de la información en España. Esa medida consiste en eliminar el papel en los trámites...
According to a new IDC study, there was a fall in the number of large IT outsourcing deals in Sweden in 2004. Market growth was 12% in 2003 and around 10.5% in 2004, but this is forecast to drop to 7.4% in 2005, with a particular slowdown in IS outsourcing growth....
Preliminary results from Onyx Software Corporation reveal that the Company has achieved in the fourth quarter of 2004, the highest quarterly licence booking level, in more than two years, with approximately $6.5 million. Onyx said nearly $4.0 million is...
A APDSI – Associação para a Promoção e Desenvolvimento da Sociedade de Informação realiza no dia 27 de Janeiro , às 17h30, na Reitoria da Universidade Nova de Lisboa, a conferência “Building Deliberative Democracy: New Ways to Consult the...
