Notícias – Actualidade
3320 — Siebel User Week 2005, 17-20 abril, Barcelona
Siebel organiza, en Barcelona, uno de los principales eventos europeos sobre CRM. Entre los días 17 y 20 de abril, el Centro de Convenciones Internacional de Barcelona (CCIB) será la sede europea donde encontrar las novedades que rodean al CRM y descubrir...
3319 — Infinity proporciona soporte tecnológico al servicio de atención al cliente de Sertel
El líder en cuanto a número de implantaciones realizadas en el mercado español se refiere, Infinity colabora con Sertel ofreciendo soporte tecnológico al servicio que presta a terceros clientes, de tal modo que ésta ha hallado en CENTRIphone Millennium una solución...
1730 — NICE to Acquire the Assets of Dictaphones Communications Recording Systems
NICE Systems has signed a definitive agreement to acquire the assets of Dictaphones Communications Recording Systems business for approximately $38.5 million. Dictaphones CRS business is a provider of liability and quality management systems for first...
1725 — Ericsson provides Telefónica with IMS for IP telephony and IP Centrex services
Ericsson has been selected by Telefónica to provide Ericsson's IP Multimedia Subsystem (IMS) solution. The solution will allow Telefónica to offer its fixed network customers various services including IP telephony and IP Centrex to business users. The implementation...
1728 — Aspect Communications Provides AuctionDrop with Mission-Critical Contact Center Solution
Aspect Communications Corporation announced that AuctionDrop has choosen the Aspect Iphinity Call Center solution to support the extension of its services across 3,800 locations in the United States. On the release note Aspect explains that AuctionDrop is a...