Notícias – Actualidade
2545 — Critical Path adopta la herramienta de administración delegada de Worldnet 21 dentro de su solución de gestión de identidades
La empresa multinacional española especializada en la realización de tareas de consultoría, formación y ayuda a la explotación, desarrollo e integración de productos y servicios a través de la red Worldnet 21 y la multinacional estadounidense Critical Path han llegado...
2811 — CRH marca presença na EXPO RH 2004 – 3 e 4 de Março
Realiza-se nos próximos dias 3 e 4 de Março a 3ª edição da Expo RH, Salão Profissional de Recursos Humanos. O evento, que terá lugar no Fórum Telecom (Picoas), conta com a participação do Grupo CRH , como patrocinador oficial. A CRH estará presente no Salão EXPO RH...
1136 — BT launches QueueBuster
BT today announced the launch of BT QueueBuster, a new queue management system for contact centre environments. The tool, designed for call centres of 100 agents or more, gives customers the option to receive a return call, rather than waiting on the line. The system...
1135 — QPC and Knowlagent announce new collaboration
Quality Plus Callscan (QPC), a workforce solutions provider, announced a new partnership with Knowlagent. In collaboration with QPC, British Sky Broadcasting (BSkyB), chose Knowlagent as a key component of its corporate CRM initiative. BSkyB will be rolling out...
1134 — Verint and Customer Relationship Metrics partner
Verint announced that it has partnered with Customer Relationship Metrics to integrate their award-winning CATs (Completely Automated Telephone surveys) solution into Verints ULTRA Intelligent Recording. Customer Relationship Metrics, based in Sterling, Virginia is a...