Siebel Systems announced the availability of the Siebel Contact Center Performance Solution and the Siebel Sales Performance Solution, which are designed to measure and improve the effectiveness of contact center and sales organisations, respectively. This solution...
El proveedor lider de soluciones y servicios extendidos para la empresa SSA Global Technologies ha anunciado los resultados financieros correspondientes al cuarto trimestre y cierre de año fiscal 2003, los cuales están sujetos a auditoria y no incluyen la adquisición...
Mobile phone industry leaders Ericsson, Motorola, Nokia and Siemens mobile announced today the completion of a jointly developed Push to talk over Cellular (PoC) specification based on the IP Multimedia Subsystem (IMS) as defined by 3GPP. This specification is...
Según destacó por medio de un comunicado, la segunda operadora de telecomunicaciones de Suecia, y que opera en 22 países con 17,7 millones de clientes, Tele2 va a lanzar a partir del próximo viernes un servicio de telefonía fija en Portugal. La propia empresa sueca...
CRM application hosting (ASP) continues to gain acceptance in the marketplace. According to Aberdeen, 35 per cent of survey respondents said they already use hosted CRM products and 85 per cent said they will evaluate hosting as they enter the market for CRM...
