A Alcatel foi a primeira classificada em quota de mercado para telefonia empresarial no EMEA (Europa, Médio Oriente e África). De acordo com a empresa de pesquisa Canalys, a Alcatel lidera o mercado de vendas de telefonia empresarial, em termos de linhas telefónicas...
beCogent, one of the UKs providers of outsourced contact centre services, has announced that it is implementing the Knowlagent e-learning system as part of continued investment in customer service. Knowlagents dynamic learning environment schedules, manages and...
On September 26 and 27 more than 500 people attended IDC’s 15th European IT Forum in Paris. This year’s theme was IT innovation and business transformation. In addition to an overview of the main trends characterizing the European ICT market, the audience...
