Siebel organiza, en Barcelona, uno de los principales eventos europeos sobre CRM. Entre los días 17 y 20 de abril, el Centro de Convenciones Internacional de Barcelona (CCIB) será la sede europea donde encontrar las novedades que rodean al CRM y descubrir...
El líder en cuanto a número de implantaciones realizadas en el mercado español se refiere, Infinity colabora con Sertel ofreciendo soporte tecnológico al servicio que presta a terceros clientes, de tal modo que ésta ha hallado en CENTRIphone Millennium una solución...
NICE Systems has signed a definitive agreement to acquire the assets of Dictaphones Communications Recording Systems business for approximately $38.5 million. Dictaphones CRS business is a provider of liability and quality management systems for first...
Ericsson has been selected by Telefónica to provide Ericsson’s IP Multimedia Subsystem (IMS) solution. The solution will allow Telefónica to offer its fixed network customers various services including IP telephony and IP Centrex to business users. The...
Aspect Communications Corporation announced that AuctionDrop has choosen the Aspect Iphinity Call Center solution to support the extension of its services across 3,800 locations in the United States. On the release note Aspect explains that AuctionDrop is a...
