After a year of growth beyond 460 million units, the worldwide mobile phone market will continue to expand in 2004, surpassing 500 million units for the first time in history. According to a new forecast from IDC, handset sales will enjoy 8 per cent year-over-year...
Already firmly established as a major business, technology, and customer imperative, contact centre outsourcing will see continued growth over the next decade, according to a new report by Aberdeen Group. The largest increase in the use of outsourced contact centre...
PeopleSoft announced that Inmarsat, a satellite communications network provider, has selected PeopleSoft CRM 8.8 as its enterprise wide customer relationship management (CRM) solution for its new Broadband Global Area Network (BGAN). The PeopleSoft solution will...
Alcatel announced that The Tolly Group, a consulting and independent testing organisation, certified Alcatels OmniSwitch family delivers carrier-class reliability, achieves wire speed performance in demanding network conditions, and offers easy and effective Quality...
Rhetorical, a Scottish developer of text to speech technology is to host the world’s first Text-to-Speech Conference, TTS World, in Edinburgh from September 3-5. The event brings together designers, programmers and users from some of the world’s major...
Babel Technologies announced the availability of BrightSpeech Studio, Babels first prompt generation tool. The TTS solution is currently Windows-based and offers facilities for software development companies wishing to create audio prompts with synthetic speech for...
