Further 10 leading companies join Altitude Software’s D-ROI program. Altitude Software, a global technology leader in contact centre solutions for Unified Customer Interaction(tm) (uCI), has announced in 2 August that its pioneer D-ROI (Dynamic Return on...
Enables businesses to create a new generation of phone-based customer self service applications using advanced speech recognition interfaces that reduce customer contact handling costs. Aspect Communications Corporation the leading provider of business communications...
Telewest announces results of 2002 HIGHLIGHTS · Record broadband internet subscriber growth; 192,000 broadband subs today · 1Mb broadband service launched; 15,000 subscribers after only seven weeks · EBITDA up 30% to £184m year-on-year; Q2 EBITDA of £93m (Q1: £91m) ·...
NICE Systems and Thales Group announced they have signed a definitive agreement providing for NICE, to acquire the assets of Thales Contact Solutions (TCS). NICE Systems (Nasdaq: NICE) and Thales Group (Paris Bourse: TCFP) jointly in 31 July announced they have signed...
Part of Kingston Communications (HULL) PLC, is to carry out business-to-business telemarketing for Powergen. Outsourced contact centre specialist Kingston incontact – part of Kingston Communications (HULL) PLC, is to carry out business-to-business telemarketing...
