Vignette Dialog Personaliza las Comunicaciones Automatizadas para Aumentar Fidelización y Resultados Vignette ha lanzado Vignette Dialog, una robusta aplicación para construir soluciones que automatizan y personalizan las relaciones desarrolladas a través de las...
Plenary and workshop sessions providing expertise on the outcomes of e-government delivery, on how the citizen is affected and what lessons can be learnt from work already done will be the hot dish of this years edition of e-Government UK, taking place 6 Mar. at the...
In the effort to maintain a global market presence, companies face some tough challenges such as cost effective management of multilingual and translingual processes. According to a survey by the VDI/VDE Center for Information Technology (Germany), the main...
Lloyds TSB Group has become the first UK financial institution to operate a completely paperless employee share scheme by deploying a telephony speech recognition service from UKs speech technology company SRC. The telephone-based speech recognition service has been...
Aspect Communications Corporation, a provider of enterprise customer contact solutions announced the UK release of Scheduled Callback, the industry’s customer callback technology to make use of workforce management capabilities. Using Aspect Scheduled Callback ,...
