Consultedge has been named a Platinum BusinessPartner by Avaya. The Company sells Avaya communications systems, design and implementation services to businesses across the New York, New Jersey, North Carolina, South Carolina, and California regions. This...
Talisma has launched the 6.6 version of the comprehensive Multi-channel interaction management solution for contact centres, NetAgent. Key enhancements include a version of NetAgent Chat that allows agents to proactively engage Web site visitors, based on...
