The 2004 International Call Center Management Conference will be taking place August 9-12th in Chicago. It is targeted for managers and executives involved in Customer Service, Information Technology, Telemarketing/TeleSales, Channel Support, Enterprise Services, Call...
Sun Microsystems has announced that John Fowler has been appointed Executive Vice President of Sun’s new group, Network Systems. This is a group designed to strengthen Sun’s position in the market for the industry standard network computing...
Avaya has launched a new incentive program for BusinessPartners to promote the sales of Avaya IP Telephony solutions throughout the Caribbean and Latin America. It is called Reach>IP. Avaya has announced it will be running through September of this year,...
Siebel Systems has released the suite of sales, marketing and service solutions, Siebel Automotive 7.7. According to this business applications software provider, its use will enable vehicle manufacturers, distributors, dealers, and captive finance providers to...
Michel Mayer has been named chairman and chief executive officer of Motorola subsidiary, Freescale Semiconductor. Motorola believes to have recognised in him a unique combination of operational experience, leadership skills, customer focus and technical expertise....
Sun Microsystems and SunGard Availability Services have gathered to release a new Sun Disaster Recovery Managed Services. The main point is giving small and medium sized companies better assurance of getting mission-critical data and operations back online quickly in...
