Verint Systems, a provider of analytic software-based solutions for enterprise business intelligence, announced that ULTRA IntelliFind, a solution for generating actionable intelligence from free-form speech, has been named a TMC Labs Innovation Award winner by...
Lithuanian IT manufacturer Alna is teaming up with the Telecom Business Support Systems (BSS) Software Products unit of Schlumberger (Germany) , a manufacturer of pre- and post-paid billing systems, to deliver customised solutions and professional services to mobile...
MAP Telecom, the voice division of Monaco Telecom, has added Voxpilots VoiceXML platform to its IVR (Interactive Voice Response) platform range in order to expand its Voice Service Provider (VSP) business to Europe and beyond, thus creating a global hosting solution...
Nokia has announced an enterprise mobility solution that provides mobile workers using browser-enabled handheld devices a desktop-like experience when accessing corporate email, calendar, contacts, and tasks, including the ability to access attachments from an email...
eService or web based self-service, solutions that allow customers to help themselves, are a requirement for all web sites. Without them, an enterprise is going to generate customer frustration, consternation and nasty calls and emails. Consider eService as a common...
