Technology for Marketing 2005 is an event dedicated to helping marketing, customer service and sales professionals implement technology solutions to optimise their marketing strategies and campaigns. It will be held at the London Olympia, on 8-9 February. TFM...
Convergys Corporation has announced its first customer care agreement with an Australian-based company. The four-year outsourced services contract is with Optus, a Australian integrated communications provider. Convergys is to supplement Optus domestic contact...
The provider of IT support and service management solutions, Hornbill, has announced that its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates, are now available with out-of-the-box integration with Altiris...
Equant has announced that P&O Nedlloyd has extended the nine-year partnership with Equant in a bid to reduce its communication infrastructure costs by up to 11 percent per year. Under the terms of the $35 million agreement, Equant will continue to provide...
BT has announced the appointment of Cameron Rejali for the position of managing director for products and strategy for BT Wholesale. Rejali joins BT Wholesale from the Sprint Corporation where he was most recently vice president of product management and...
Ericsson was selected as supplier to build the first phase of the 3G mobile network for Telenor subsidiary, Pannon GSM. Under the contract, Ericsson will provide the infrastructure of the UMTS-based mobile system. Cooperation between the two companies will...
